Privacy Policy
Effective Date: January 1, 2025
Company Name: Full Stream Recovery
Location: Texas, USA
At Full Stream Recovery, your privacy is important to us. As a Texas-based debt collection agency, we are committed to protecting the personal information of our clients, customers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable federal and Texas state laws, including the Fair Debt Collection Practices Act (FDCPA), the Texas Finance Code, and other relevant privacy regulations.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, date of birth, Social Security number, financial account details, and other identifiers necessary to verify identity and debt obligations.
Account Information: Details related to outstanding debts, payment history, creditor information, and communications with our agency.
Website Information: IP address, browser type, device type, geolocation data, and cookies when you visit our website.
Communications: Records of calls, emails, and written correspondence with our office.
2. How We Use Your Information
We use the information we collect for the following purposes:
To collect and recover debts in compliance with federal and Texas laws.
To verify your identity and ensure the accuracy of account details.
To communicate with you regarding your account, payment options, and settlement opportunities.
To comply with legal and regulatory requirements.
To improve our website and provide a better online experience.
3. How We Share Your Information
We may share your information only as permitted by law, including:
With creditors, attorneys, and authorized service providers assisting with collection efforts.
With regulatory authorities, courts, or law enforcement if required by law.
With credit reporting agencies, in accordance with the Fair Credit Reporting Act (FCRA).
Within our company for internal compliance, auditing, and operational purposes.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Depending on applicable federal and Texas state laws, you may have the right to:
Request a copy of the information we maintain about you.
Request corrections to inaccurate or incomplete information.
Request limitations on how we use or share your information where legally applicable.
Opt out of certain communications where permissible.
To exercise these rights, please contact us using the details below.
6. Cookies and Online Tracking
Our website may use cookies and similar tracking technologies to improve user experience, analyze site traffic, and provide tailored content. You may disable cookies in your browser settings, but some website features may not function properly.
7. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
9. Contact Information
If you have questions about this Privacy Policy or your rights, please contact us at:
Full Stream Recovery
16800 Dallas Pkwy
Dallas, TX 75248
Phone: (972) 812-3886
Email: info@fullstreamrecovery.com